Support & Contact

EBikeTuning.com provides information about browser-based Bosch tuning solutions for Gen1–Gen4 (BES1 & BES2) and Bosch Smart System (BES3), and directs users to the current international platform for compatibility checks, product details and support.

Looking for help with your Bosch e-bike or unlock solution? Please use the following support options:

1. Support Chat:
Live chat is available only on
https://en.ebiketuningshop.com/pages/support
Please use the speech bubble at the bottom right on that page.

2. Email Support:
Contact us at team@ebiketuningshop.com.

For product details and compatibility checks, please visit:
➔ en.ebiketuningshop.com

Need more information first? See our
➔ FAQ
➔ Compatibility Overview

Invoice:
Your invoice and any license key(s) are usually sent by email. Please keep them for future reference.

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