Support

EBikeTuning.com is dedicated exclusively to the international distribution of digital software licenses, such as the EBT Unlock Key – the world’s first fully browser-based e-bike tuning solution.

Need more information? ➔ See our Frequently Asked Questions for details on compatibility, legal aspects, and safe usage.

If you are looking for hardware products such as tuning chips, dongles and co., these can now be found exclusively at ➔ www.ebiketuningshop.com

There you will find our full range of tuning hardware and software for various e-bike systems, including e-scooters and others.

You have two possibilities:

1. Chat: ➔ We answer your questions in the chat: See speech bubble at the bottom right! Log in to receive our answer as an email, otherwise our answer will only appear in your active browser window. *

2. Mail: ➔ Write us a message to team@ebiketuningshop.com. This is another easy way to access our fast ticket system. *

Invoice: The invoice and the license key(s) will usually be sent to you by e-mail. Please keep it.

* I have taken note of the information regarding data protection and agree to the warnings.