This is how to proceed: Find out the exact designation of your motor! Please read the E-Bike Tuning Guide and the E-Bike Tuning Comparison completely!

According to our experience, afterwards you will know 80% more than before!

You have two possibilities:

1. Chat: We answer your questions in the chat: See speech bubble at the bottom right! Log in to receive our answer as an email, otherwise our answer will only appear in your active browser window.

2. Mail: Write us a message to This is another easy way to access our fast ticket system!

Important: If you were already a customer before November 2022, you will have to create a new customer account, as we have changed the entire shop system.

Shipment: You will receive an email with the shipment number on the evening of dispatch.

Invoice: The invoice will usually be sent to you by e-mail. Please keep it.

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